Dell Freshers Walkin Feb 21 - 25

CALL CENTER BPO JOBS IN DELL

Experience:0 - 5 Years

Location:Mohali

Education:UG - Any Graduate - Any Specialization

PG - Any PG Course - Any Specialization

Industry Type:BPO/ITES

Role:Associate/Sr. Associate -(Technical)

Functional Area:ITES/BPO/KPO, Customer Service, Ops.

Desired Candidate Profile

CANDIDATE REQUIREMENTS

Should be open to work in night shifts in a 24 by 7 environment.

Should have excellent communication skills in English.

Should be open to relocate to Chandigarh / Mohali in case of outstation candidates.( relocation assistance provided )

EDUCATIONAL QUALIFICATIONS:

Minimum Graduates in any stream. (10+2+3)

ideal Opportunity for B.Tech's.

Undergraduates with at least 12 months of international call center /18 months of domestic call center / 24 months of any other work experience .

Candidates with Customer Service background interested in Tech support can also apply .

HOW TO APPLY:

If you find the job profile suitable, then send your updated resume to  directly and we will revert within 24 - 48 hours

or

Walk in directly from Monday to Friday between 10.30 am to 4.00 pm with an updated copy of resume and a recent colored passport sized photograph at the

address :

Dell International Services India Pvt Ltd
Plot number 40 A, Quark City, Industrial Area,
Phase VIII B, Mohali-160059

Job Description

JOB DESIGNATION/ROLE:

Technical Support Executive / Customer Care Executive

JOB Location : 

Mohali, Punjab

JOB DESCRIPTION/JOB RESPONSIBILITIES:

Technical Support:

Troubleshooting for technical issues related to computers faced by Dell customers .Tech Support will be primarily on software & Hardware issues in Desktops, Laptops & other peripheral devices.

Customer Care:

Resolving issues pertaining to order status, billing, invoicing ,etc.

 CANDIDATE REQUIREMENTS

• Should be open to work in night shifts in a 24x7 environment.

• Should have excellent communication skills in English.

•Should be open to relocate to Chandigarh / Mohali in case of outstation candidates.( relocation assistance provided )

EDUCATIONAL QUALIFICATIONS:

• Minimum Graduates in any stream. (10+2+3)

•Ideal Opportunity for B.Tech's.

• Undergraduates with at least 12 months of international call center /18 months of domestic call center / 24 months of any other work experience .

• Candidates with Customer Service background interested in Tech support can also apply .


HOW TO APPLY:

If you find the job profile suitable, then send your updated resume to  directly and we will revert within 24 - 48 hours

or

Walk in directly from Monday to Friday between 10.30 am to 4.00 pm with an updated copy of resume and a recent colored passport sized photograph at the address :

For any further queries,feel free to contact us at :

0172-3092700

Keywords :  CALL CENTER BPO JOBS TECHNICAL SUPPORT CUSTOMER CARE

Tech Mahindra Freshers Walkin Feb 21 - 25

Customer Support Associates

Job Description  

Desired Criteria:

- Willing to work in 24*7 environment.

- Excellent Communication Skills

- Any Graduate

- Must have 1 year of work experience in BPO Industry.

 Interested candidate can attend Walkin interviews Monday to Friday at our Noida office .

Desired Profile
  
Desired Criteria:

Willing to work in 24*7 environment.

- Excellent Communication Skills

- Any Graduate

- Must have 1 year of work experience in BPO Industry.


Interested candidate can attend Walkin interviews from Monday to Friday at our Noida office .

Experience   0 - 1 Years

Industry Type   BPO/ITES

Role   Associate/Sr. Associate -(NonTechnical)

Functional Area    ITES/BPO/KPO, Customer Service, Ops.

Education   UG - Any Graduate - Any Specialization

PG - Post Graduation Not Required

Location   Noida

Keywords   Customer Service,Backend, Voice process

Unisys Freshers Walkin Feb 19 - 22

Excellent Openings for Service Desk Analyst .

Experience:0 - 4 Years

Location:Bengaluru/Bangalore

Education:UG - Any Graduate - Any Specialization,Graduation Not Required

PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type:BPO/ITES

Role:Associate/Sr. Associate -(Technical)

Functional Area:ITES/BPO/KPO, Customer Service, Ops.

Desired Candidate Profile

Excellent Career Opportunity with Unisys for Service Desk Analyst

We are conducting Walkin interviews from 17 Feb-22 Feb. If you are interested below mentioned opening, Please Walkin with your updated hard copy of resume.

Venue:

Unisys Global Services - India
135/1, "Purva Premier" Residency Road,
Bangalore 560025, India.

Unisys India was established in 2004 in Bangalore. We have strengthened tremendously in terms of headcount and infrastructure, as well as capabilities to become an integral part of the Unisys global delivery organization. Today, we have three state-of-the-art facilities - two in Bangalore and one in Hyderabad.

At Unisys India you will see a representation from most functions of Unisys. Be it product development for Systems & Technology, application design and migration for Global Industries, service desk / enterprise computing / ITIL processes / field operations back office for GOIS or extensions of various Unisys corporate functions. We are here today because of our relentless efforts towards timely, quality and cost efficient deliveries, all meant to drive a high level of customer satisfaction at a compelling cost.

A unique blend of mature processes, high focus on tools and, above all a team of highly talented and motivated employees play a critical role in making this possible. We are poised to play an increasingly important role in Unisys journey towards predictable and profitable growth. You could be a part of this change. Imagine It. Done.

For more information, visit

Role Name: Service Desk Analyst

Work Location :   Bangalore

Job Description:

Role Purpose:

To ensure that potential problems to IT service components are analysed and investigated for their root cause and permanent work around and hence negating the chance of the Problem reoccurrence. Managing the incidents effectively end to end in alignment with the ITSM processes and interfacing with Program Management Offices, Technical Resources and MSCs wherever applicable.

Key Responsibilities/Outcomes:

• Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements.

• Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.

• Escalates complex problems to the Remote Support Engineering staff or Field Engineering.

• Typically provides technical support for Internal and External customers.

• Escalates complex problems to higher level of expertise within organization.

• Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees.

Key Qualifications:

• Experience 0 to 4 years

• Education PUC & Above.

• Excellent verbal and written communication.

• Willingness and ability to work in shifts (24 x 7)

• Good knowledge on Operating Systems, Hardware, Networking and MS Applications.

• Multitasking and coordination skills.

• Team Player.

• Well versed with technology (understanding of networks, monitoring, DBMS, Windows).

• Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)

• Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.

Core Competencies:

• Communication skills - written and verbal

• Ability to work in a pressurized environment and able to deliver against a tight timescale.

• Act Independently and be self motivated

• Excellent Problem Solving and Customer Service Skills

• Drive for results

• Attention to Detail

• Customer Focus

Job Description

Excellent Career Opportunity with Unisys for Service Desk Analyst

We are conducting Walkin interviews from 17 Feb-22 FebIf you are interested below mentioned opening, Please Walkin with your updated hard copy of resume.

Role Name: Service Desk Analyst

Work Location :   Bangalore

Job Description:

Role Purpose:

To ensure that potential problems to IT service components are analysed and investigated for their root cause and permanent work around and hence negating the chance of the Problem reoccurrence. Managing the incidents effectively end to end in alignment with the ITSM processes and interfacing with Program Management Offices, Technical Resources and MSCs wherever applicable.

Key Responsibilities/Outcomes:

• Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements.

• Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.

• Escalates complex problems to the Remote Support Engineering staff or Field Engineering.

• Typically provides technical support for Internal and External customers.

• Escalates complex problems to higher level of expertise within organization.

• Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees.

Key Qualifications:

• Experience 0 to 4 years

• Education PUC & Above.

• Excellent verbal and written communication.

• Willingness and ability to work in shifts (24 x 7)

• Good knowledge on Operating Systems, Hardware, Networking and MS Applications.

• Multitasking and coordination skills.

• Team Player.

• Well versed with technology (understanding of networks, monitoring, DBMS, Windows).

• Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)

• Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.

Core Competencies:

• Communication skills - written and verbal

• Ability to work in a pressurized environment and able to deliver against a tight timescale.

• Act Independently and be self motivated

• Excellent Problem Solving and Customer Service Skills

• Drive for results

• Attention to Detail

• Customer Focus

Keywords :  fresher, freshers, bpo, voice, tsr, call centre, call center,

Sutherland Freshers Walkin Feb 19 - 23

Customer Care Executive

Experience:0 - 4 Years

Location:Chennai

Education:UG - Any Graduate - Any Specialization,Graduation Not Required

PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type:BPO/ITES

Role:Telecalling/Telemarketing Exec.

Functional Area:ITES/BPO/KPO, Customer Service, Ops.

Desired Candidate Profile

Walkin Interview from 17th Feb to @23rd Feb @ Sutherland Global Services ,Plot no. 104, Developed Industrial Estate | OMR Road | Perungudi | Chennai 96

* Need Good/Excellent communication skills

* Experience in BPO is preffered

* Fresher/Graduate/HSc preffered

* salary 6k to 9K subjected to experience and process

* Day shifts only

* Candidates who can speak (Kannada, Telugu, Malayalam & Tamil) preferred

*Pickup and drop facility

 Walkin on : Monday to Friday Time: 11 am to 5 pm

Address:

Sutherland Global Services
Plot no. 104, Developed Industrial Estate
OMR Road | Perungudi |
Chennai 96

 Land Mark:Near Perugudi Toll Plaza / Near EB office

Contact number:09080292880 Contact person:Aniesh

Job Description

Walkin Interview  From 17th Feb to 23rd Feb

Sutherland Global services | Plot no. 104, Developed Industrial Estate | OMR Road | Perungudi | Chennai 96

* Need Good (Tamil,Telugu,Kannada & Malayalam) communication skills

* Experience in BPO is preffered

* Fresher/Graduate/HSc preffered

* salary 6k to 9K subjected to experience and process

* Day shifts only

*Pickup and drop facility

Walkin on : Monday to Friday  Time: 11 am to 4 pm

Address:Sutherland Global services | Plot no. 104, Developed Industrial Estate | OMR Road | Perungudi | Chennai 96

Land Mark:Near Perugudi Toll Plaza / Near EB office

Contact number:09080292880 Contact person:Aniesh

Keywords :  Good Communication skills,Day Shift, Call center, fresher

TCS Freshers Walkin Feb 21 - 25

REF: KINDLY MENTION "MEGHA" AND "WEBSITE" ON YOUR CV/RESUME/BIODATA (COMPULSORY/MANDATORY)

Job Description

Desired Candidate Profile

Excellent career Opportunities with Tata Consultancy Services Gurgaon

Job Title: Agent – Global Application Service Desk at Gurgaon

Reporting To: Team Leader

Shift Timing: Candidate should be flexible working in 24*7 environment.

Work Location :   Gurgaon

Candidates from Delhi/NCR only apply

Only local candidates apply

REF: KINDLY MENTION "MEGHA" AND "WEBSITE" ON YOUR CV/RESUME/BIODATA (COMPULSORY/MANDATORY)

Job Description

Key Responsibilities:

Handle Incident and Service requests on phone, mail and ticketing tools.

Process implementation and update the same with any changes.

Responsible for recording, tracking and working on MIS.

Process Completion and preparation of process documentation

Adhere to agreed SLAs and meet them consistently.

Escalate to appropriate team if incident cannot be resolved within maximum first level investigation time limit

Update problem record to reflect latest progress of problem resolution

Contact support party for status update at regular intervals

Provide advance notification and updates to users on urgent changes that might have impact on service

Confirm resumption of normal service with user contact points at affected user locations after informed by support party that problem has been fixed

Engage Service Desk supervisors and team members on potential Service Desk improvement initiatives

Person Specification

Knowledge/Experience :

Graduation in any discipline (Under graduates not applicable)

Experience 0-4 Years in help-desk projects.

1 year of experience on BFSI processes desired.

Competencies/Skills:

Very strong communication (email & Voice) & analytical skills

Experience/ functional knowledge on Financial processes with focus on corporate banking domains.

Experience on web / system based applications

Experience on Ticketing tools + Microsoft Office Suite preferred.

Strong communication & analytical skills

Ability to gain knowledge quickly

Preference : ITIL certification

Good Project And Client relationship management.

Thorough knowledge of MS Office.

Ability to take ownership and work under pressure

Essential: Graduation in any discipline (Mandatory)

Interested Candidates kindly walk in directly for interviews at the below mentioned address:

REF: KINDLY MENTION "MEGHA" AND "WEBSITE" ON YOUR CV/RESUME/BIODATA (COMPULSORY/MANDATORY)

Interview timings: 12:00 pm to 4:00 pm

Interview date: 21st February 2011 to 25th February 2011 and 28th February 2011 to 4th March 2011

venue:

TCS e-Serve International Ltd.
3rd Floor, Tower A,
DLF Building No. 6,
DLF Phase - 3,
Gurgaon - 122002

All the best!!!

Megha Acharya

Tata Consultancy Services

Semantic IT Walkin Feb - 19

Walk in - Performance Tester - 19th Feb - Semantic Space - Hyd

Experience:3 - 6 Years

Location:Hyderabad / Secunderabad

Education:UG - Any Graduate - Any Specialization,Graduation Not Required

PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type:IT-Software/ Software Services

Role:Testing Engnr

Functional Area:QA & Testing

Desired Candidate Profile

STRONG EXPERIENCE IN SCRIPTING

Good understanding on Performance Testing Process and Best Practices

Responsible for performance planning/tuning activities for a client environment


Job Description

3-4 years of Strong experience in Performance Testing area and should have strong skills in Load runner, HP Performance Center and Scripting. He should have good knowledge on Performance Monitoring for networks, Apps, Web and Database servers.

Keywords :  Performance Testing, Load runner


If you meet the above mentioned criteria, apply online

How To Apply- If you have not registered in Naukri.Com

Click here to Post Your FREE Resume

OR

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iGATE IT Walkin Feb - 19

Walk in for WFM-GST, Queue Management/Forecasting/Resource planning

Job Description  

Designation: Team Lead/Sr. Process Lead

Qualification: Any Graduate

Experience :  4 +years in WFM

Date: 19th February, Saturday

Time: 10 AM to 1 PM

Desired Profile   

-Should have at least 3-4 years of experience working in Call centers in WFM.

- Tool knowledge of Aspect is a must.

- Should have hands on experience in Queue Management/ Dialer/ Resource Planning/ Scheduling/ RTA/ Forecasting/.

- Should have sound understanding of FTE and headcount information.

- Banking experience and working with North American centers will be an added advantage.

- Strong experience in excel.

Additional Specification:-

 -Candidates should have secured minimum 50 % in their Graduation,XIIth,Xth (All Full Time)

-Candidate should not have any gaps in education and employment.

- Excellent communication-oral and Written Skills

- Willingness to work in Night shifts.

- Selected candidates should be willing to sign a bond for 1 year minimum.

Job Location-Noida

Venue:

iGATE Global Solutions Limited,
C 133 A, Sector 2
NOIDA 201 301, U.P
India

The candidates will be required to bring the following documents when visiting the campus:

One copy of their updated resume


One passport size photograph

Contact Person: Shweta

 Experience   4 - 7 Years

Industry Type   BPO/ITES

Role   Team Leader -(NonTechnical)

Functional Area    ITES/BPO/KPO, Customer Service, Ops.

Education   UG - Any Graduate - Any Specialization

PG - Any PG Course - Any Specialization,Post Graduation Not Required

Location   Noida

Keywords   WFM - GST, Queue Management, Forecasting, Resource planning

Rolta IT Walkin Feb - 19

Walk in on 19th Feb 11 from 10.00 am to 01.00 pm (EDOS)

Experience:3 - 8 Years

Location:Mumbai, Mumbai Suburbs

Education:UG - B.Tech/B.E. - Any Specialization

PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type:Other

Role:Tech. Lead/Project Lead

Functional Area:Engineering Design, R&D

Desired Candidate Profile

Lead Civil Engineers with design experience in RCC / steel structures ranging from 10-15 years are reqd. He / she should be comfortable with leading a team of engineers and draftsmen independently and willing for outstation posting as and when reqd. Having experience in EPC organizations and familiarity with international codes shall be an added advantage.

 Civil Engineers (Executive / Sr. Executive) with design experience in RCC / steel structures ranging from 3 - 5 years are reqd. He / she should be comfortable with leading a team of engineers and draftsmen independently and willing for outstation posting as and when reqd. Having experience in EPC organizations and familiarity with international codes shall be an added advantage.


Qualification - B.E / B.Tech (Civil / Structural)

Job Description

Lead Civil Engineers with design experience in RCC / steel structures ranging from 10-15 years are reqd. He / she should be comfortable with leading a team of engineers and draftsmen independently and willing for outstation posting as and when reqd. Having experience in EPC organizations and familiarity with international codes shall be an added advantage.

 Civil Engineers (Executive / Sr. Executive) with design experience in RCC / steel structures ranging from 3 - 5 years are reqd. He / she should be comfortable with leading a team of engineers and draftsmen independently and willing for outstation posting as and when reqd. Having experience in EPC organizations and familiarity with international codes shall be an added advantage.

 Qualification - B.E / B.Tech (Civil / Structural)

Keywords :  Lead Civil Engineers, RCC, steel structures, EPC


If you meet the above mentioned criteria, apply online

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HCL Tech Recruits Freshers

Urgent opening for MIS/back office in HCL -MALE Candidate

Job Description  

Graduates Proficiency in MS Excel/Word ( MS OFFICE ) Excellent Communication Skills Customer coordinating skills

Desired Profile   

candidate should posses excellent written and verbal communication skills.

Preferably MALE candidates

Candidates can forward resume on

Experience   0 - 2 Years

Industry Type   IT-Hardware & Networking

Role   Other

Functional Area    Other

Location   Mumbai

Keywords   MIS executive, Back office,


If you meet the above mentioned criteria, apply online

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Accenture Recruits Freshers Feb 18 - 20

Accounting Process - Non Voice

Job Description  

Authorities / Responsibilities :

Daily processing of calls received within assigned turnaround time.

Awareness of the client’s business, operational activities, and processes.

Adaptable to learn new processes, concepts, and skills.

Share knowledge and experience with others.

Develops and maintains documentation.

Participate in harmonization of processes between client and third parties.

Escalates issues and seeks advice when faced with complex issues/problems.

Accountable for the completion of various trackers.

Ensures all work is performed in accordance with targets.

Desired Profile

Should be a commerce graduate with 0 -1 Yr of experience. ( Freshers can apply )

Basic Accounting knowledge.

Good communication skills.

Willing to work in shifts.

Experience   0 - 1 Years

Industry Type   BPO/ITES

Role   Associate/Sr. Associate -(NonTechnical)

Functional Area    ITES/BPO/KPO, Customer Service, Ops.

Location   Chennai

Keywords   accounts, accounting, journal, ledger, reconciliation, finance, fresher, bpo, kpo


If you meet the above mentioned criteria, apply online

How To Apply- If you have not registered in Naukri.Com

Click here to Post Your FREE Resume

OR

If you have registered naukri.com,clickhere