EDS Mphasis IT Walkin


Opening with MphasiS for Voice & Accent Trainer - 5 Opening(s)

Job Description   

Designation: Voice & Accent Trainer - Analyst

Location : MANGALORE

Core responsibility of a V&A Trainer :

Class room training

Module creation/ content development

People Management

Report generation and timely circulation

Call audits to understand the communication errors

Monthly training and operations review

Training Batch Communication Analysis

Floor Analysis/ test (if required)

Communication Refresher plan (if required)

Floor coaching (if required)

APPLY TO: If you find the job profile as per your needs then you can walk in for an interview on the below mentioned

between 11am to 5.00pm :

Contact person : Richa Agrawal, 67884007 / 67884022

address

MphasiS an HP Company
Unit No. 101, 201
Building no.4
239, General A.K. Vaidya Marg
Dindoshi, Malast (E)
Mumbai 400097

Desired Profile
 
Experience

Minimum 10 months or 10 batches as a Voice & Accent Trainer

Required Skills:

Excellent written and verbal English communication skills.

Trained a batch size of minimum 10 people

Client orientation

Analytical Skils

Educational qualification:

Graduates in any discipline

Experience   1 - 4 Years

Industry Type   BPO/ITES

Role   Voice & Accent Trainer

Functional Area    ITES/BPO/KPO, Customer Service, Ops.

Education   UG - Any Graduate - Any Specialization

PG - Any PG Course - Any Specialization,Post Graduation Not Required
 
Location   Mangalore

Keywords   Voice coach, Call Audits, training, floor coaching, content development

If you meet the above mentioned criteria, apply online

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