Convergys Freshers Walkin


Customer Care Officer/Technical support officer, On the spot offer!!!!

Experience:0 - 4 Years

Location:Delhi/NCR

Education:UG - Any Graduate - Any Specialization

PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type:BPO/ITES

Role:Associate/Sr. Associate -(NonTechnical)

Functional Area:ITES/BPO/KPO, Customer Service, Ops.

Desired Candidate Profile

Graduates with good communication skills.

Undergraduate with 1 year International Bpo Experience.

Job Description

-Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

-Listen attentively to customer needs and concerns; demonstrate empathy.

-Clarify customer requirements; probe for and confirm understanding of requirements or problem.

-Meet customer requirements through first contact resolution.

-Confirm customer understanding of the solution and provide additional customer education as needed.

-Prepare complete and accurate work and update customer file.
 
Interested Candidates can Directly Walkin along with updated resume at :   Convergys India Service, C54 5th Floor Himalaya House Opposite to Antriksh Bhawan on Kasturbha Gandhi Marg

Connaught Place

Contact- 8860634832 to schedule an interview

 Note : Grad Freshers can also apply.

Keywords :  Customer care officer, Customer Care Executive, Customer Support, CCE, CCO, Sr. Customer Care, Voice Process, bpo, call center, Senior Technical support, Semitech, Sales, Collection, Recovery,

If you meet the above mentioned criteria, apply online

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