Capgemini Freshers Walkin - 4


Walk in for Service Desk Analyst – 0 to 1.5 years – Kolkata

Experience :  0 - 2 Years

Location:Kolkata

Education:UG - B.A - Any Specialization,B.B.A - Management,B.Com - Commerce,B.Sc - Any Specialization,BCA - Computers,BHM - Hotel

Management

PG - M.A - Any Specialization,M.Com - Commerce

Industry Type:IT-Software/ Software Services

Role:Fresher

Functional Area:ITES/BPO/KPO, Customer Service, Ops.

Job Description

 Send in your confirmation by mailing your updated CV.

 Job Description

Location :   Kolkata

 Experience :  0 to 1.5 years

 Primary Skills (Must have)

 • Good communication skill. We are looking for people who speak and write in correct English.

 • Graduate level knowledge of computers.

 Date of Interview – 4th November, 2011 – Friday

 Time of Interview – 2pm to 6 pm

Address

 Capgemini (Infospace - Unitech Hi-tech Structures Limited)
 Special Economic Zone IT/TES, Tower A, B & C,
 1st Floor, Plot 1, 2,& 3, Block DH,
 New Town, Rajarhat, Dist North 24 Parganas,
 Kolkata - 700 156.

Documents Required – Updated CV, 2 Passport sized photos

Contact

 Pratyay Dasgupta

 Resolve issues faced by users related to their desktop/laptop/blackberry etc. Create ticket and troubleshoot and/or assign it to the relevant resolver group.

 • Basic knowledge of Windows OS and MS Applications and eagerness to resolve an issue

 • Logical bend of mind

 • Capability to multitask

 • Participate in a small, experienced, energetic team

 • Openness to learn

 • All other responsibilities as assigned

Keywords :  Helpdesk , Service Desk

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