Analyst
Job Description
Customer service and technical troubleshooting.
Exceeding call quality and efficiency standards.
Adherence to Process, Policy & Procedures.
Meeting and exceeding client SL.
Desired Profile
Hands on experience in service desk on windows domain.
Excellent Communication Skills.
Prior experience into semi-Tech voice based process.
Willing to work in 24*7 work environment.
Technical Skills:
Basic PC Support, Operating system and Good knowledge of windows and networking.
Soft Skills:
Excellent Communication skills, Team Player, Interpersonal skills, Technical troubleshooting skills.
Walkin Interview for L1 Support Semi-Tech Voice Process at Patni:
Time: 3PM to 5PM
Date: 2nd to 6th May’11
Venue:
Patni Computer Systems Ltd.
Patni Knowledge Center
142 E&F, B Block
Noida Special Economic Zone (NSEZ)
Noida, 201305
Documents to Carry:
A latest copy of your resume,
1 photograph & an identity proof – Driving license / Passport Copy / PAN Card (original for review & photocopy for submission)
Last 3 months salary slip
Contact Person: Shivani Sharma
Contact No. : 0120-3326000
Experience 1 - 3 Years
Industry Type BPO/ITES
Role Associate/Sr. Associate -(Technical)
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Education UG - Any Graduate - Any Specialization,BCA - Computers
PG - Any PG Course - Any Specialization
Location Noida
Keywords L1 network ,windows support
Job Description
Customer service and technical troubleshooting.
Exceeding call quality and efficiency standards.
Adherence to Process, Policy & Procedures.
Meeting and exceeding client SL.
Desired Profile
Hands on experience in service desk on windows domain.
Excellent Communication Skills.
Prior experience into semi-Tech voice based process.
Willing to work in 24*7 work environment.
Technical Skills:
Basic PC Support, Operating system and Good knowledge of windows and networking.
Soft Skills:
Excellent Communication skills, Team Player, Interpersonal skills, Technical troubleshooting skills.
Walkin Interview for L1 Support Semi-Tech Voice Process at Patni:
Time: 3PM to 5PM
Date: 2nd to 6th May’11
Venue:
Patni Computer Systems Ltd.
Patni Knowledge Center
142 E&F, B Block
Noida Special Economic Zone (NSEZ)
Noida, 201305
Documents to Carry:
A latest copy of your resume,
1 photograph & an identity proof – Driving license / Passport Copy / PAN Card (original for review & photocopy for submission)
Last 3 months salary slip
Contact Person: Shivani Sharma
Contact No. : 0120-3326000
Experience 1 - 3 Years
Industry Type BPO/ITES
Role Associate/Sr. Associate -(Technical)
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Education UG - Any Graduate - Any Specialization,BCA - Computers
PG - Any PG Course - Any Specialization
Location Noida
Keywords L1 network ,windows support
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