WALK in INTERVIEW at Aditya Birla for VOICE/ NON VOICE meet ANITHA 9632690990
Job Description
Job responsibility, skills, team size, reporting, traveling, etc.
Provide general information and guidance to customers regarding billing and Customer service
Access and negotiate multiple information systems to answer questions
Ability to understand customers needs with strong objection/response handling.
Interact with other departments on behalf of customer
Adherence to policy and guidelines as specified by the client and the organization.
Adhere to productivity and service level norms.
Provide knowledgeable assistance for wide number of products and customer situations
Provide information about products and services offered.
Use all necessary tools and resources provided in assisting customers.
Provide a level of customer service that meets the specific client requirements in building mutuality and customer relationships.
Provide timely feedback to the client on customer complaints.
Venue:
ADITYA BIRLA MINACS
MILLENNIUM TOWERS,
ITPL ROAD, BROOKEFIELDS
BANGALORE 560037
Interested Candidates Contact ANITHA@ 9632690990 & WALK IN for an INTERVIEW ON MONDAY to FRIDAY @ 11:00 AM,
NOTE:PLEASE CARRY A COPY OF THIS MAIL AND MEET ANITHA
Locations Bangalore
Experience 0 - 2 years
Key Skills CSR; cse; CUSTOMER support ; voice process ; unemployed;hardware;
networking; tsr;tse;technical support
Function Customer Service/ Call Centre/ BPO
Role • Fresher • Technical Support Executive ( voice)
• Technical Support Representative (Non- voice) • Customer Service Executive (Voice)
Industry ITES/ BPO/ KPO
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