Urgent Opening for CCE/Sr.CCE(Voice - U.S), Noida - 40 Opening(s)
Job Description
*Provide customer support ; query handling services to the clients in US by taking the calls.
* Resolve customer queries within the assigned TAT.
* Adhere to the Login hrs & maintain the desired AHT Levels.
* Ensure optimum level of Quality over the calls.
Venue
C-1, Sector-59, Noida
Walkin Interview timings: on 1st Sept and 2nd Sept between 4 PM to 7 PM
Contact Person: Sanjay Kumar Sharma
**Candidates with International BPO Experience in a Voice Process only, need to Walkin.**
Desired Profile
*Must be a Graduate/Undergraduate.
*Minimum 6 months experience in Customer Support (Voice) – International
*Excellent communication, Interpersonal and presentation skills.
* Must possess excellent listening skills & should have an inclination towards resolving the customer problems
Experience 1 - 3 Years
Industry Type BPO/ITES
Role Associate/Sr. Associate -(NonTechnical)
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Education UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location Delhi/NCR
Keywords CCE, Voice, US
Job Description
*Provide customer support ; query handling services to the clients in US by taking the calls.
* Resolve customer queries within the assigned TAT.
* Adhere to the Login hrs & maintain the desired AHT Levels.
* Ensure optimum level of Quality over the calls.
Venue
C-1, Sector-59, Noida
Walkin Interview timings: on 1st Sept and 2nd Sept between 4 PM to 7 PM
Contact Person: Sanjay Kumar Sharma
**Candidates with International BPO Experience in a Voice Process only, need to Walkin.**
Desired Profile
*Must be a Graduate/Undergraduate.
*Minimum 6 months experience in Customer Support (Voice) – International
*Excellent communication, Interpersonal and presentation skills.
* Must possess excellent listening skills & should have an inclination towards resolving the customer problems
Experience 1 - 3 Years
Industry Type BPO/ITES
Role Associate/Sr. Associate -(NonTechnical)
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Education UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location Delhi/NCR
Keywords CCE, Voice, US
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