Process Trainer (US Collections),Call 9953445555
Experience : 1 - 4 Years
Location:Delhi/NCR
Education:UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type:BPO/ITES
Role:Technical/Process Trainer
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Desired Candidate Profile
* Excellent communication skills
* Analytical Skills
* Presentation Skills
* Coaching Skills
* Interpersonal Skills
* Should have minimum 1 to 4 years of experience in training for Collections process (US/UK)
* Sound knowlegde in FDCPA will be an added advantage
Job Description
* Will be responsible for the enitire training process.
* Will be responsible to generate training reports on a daily basis
* Evaluate performance of the batch and conduct refershers when required
* To implement the training curriculum successfully and in a timely manner
* Hold calibration sessions to ensure standardization of the learning systems
* Function as Communication Coach too in order to get a better understanding of programs
Walk in Interviews:
Contact person : Divya Rai
Contact No. : 9953445555 / 01206688073
Date : 4 August - 6 August 2011
Time : 12noon - 4pm
Venue :
A 37, Sec 60
Noida.
Keywords : collections, fdcpa
Experience : 1 - 4 Years
Location:Delhi/NCR
Education:UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type:BPO/ITES
Role:Technical/Process Trainer
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Desired Candidate Profile
* Excellent communication skills
* Analytical Skills
* Presentation Skills
* Coaching Skills
* Interpersonal Skills
* Should have minimum 1 to 4 years of experience in training for Collections process (US/UK)
* Sound knowlegde in FDCPA will be an added advantage
Job Description
* Will be responsible for the enitire training process.
* Will be responsible to generate training reports on a daily basis
* Evaluate performance of the batch and conduct refershers when required
* To implement the training curriculum successfully and in a timely manner
* Hold calibration sessions to ensure standardization of the learning systems
* Function as Communication Coach too in order to get a better understanding of programs
Walk in Interviews:
Contact person : Divya Rai
Contact No. : 9953445555 / 01206688073
Date : 4 August - 6 August 2011
Time : 12noon - 4pm
Venue :
A 37, Sec 60
Noida.
Keywords : collections, fdcpa
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