Customer Care Officer/Technical support officer, On the spot offer!!!!
Experience:0 - 4 Years
Location:Delhi/NCR
Education:UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type:BPO/ITES
Role:Associate/Sr. Associate -(NonTechnical)
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Desired Candidate Profile
Graduates with good communication skills.
Undergraduate with 1 year International Bpo Experience.
Job Description
-Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
-Listen attentively to customer needs and concerns; demonstrate empathy.
-Clarify customer requirements; probe for and confirm understanding of requirements or problem.
-Meet customer requirements through first contact resolution.
-Confirm customer understanding of the solution and provide additional customer education as needed.
-Prepare complete and accurate work and update customer file.
Interested Candidates can Directly Walkin along with updated resume at : Convergys India Service, C54 5th Floor Himalaya House Opposite to Antriksh Bhawan on Kasturbha Gandhi Marg
Connaught Place
Contact- 8860634832 to schedule an interview
Note : Grad Freshers can also apply.
Keywords : Customer care officer, Customer Care Executive, Customer Support, CCE, CCO, Sr. Customer Care, Voice Process, bpo, call center, Senior Technical support, Semitech, Sales, Collection, Recovery,
If you meet the above mentioned criteria, apply online
How To Apply- If you have not registered in Naukri.Com
Click here to Post Your FREE Resume
OR
If you have registered naukri.com,clickhere
Experience:0 - 4 Years
Location:Delhi/NCR
Education:UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type:BPO/ITES
Role:Associate/Sr. Associate -(NonTechnical)
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Desired Candidate Profile
Graduates with good communication skills.
Undergraduate with 1 year International Bpo Experience.
Job Description
-Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
-Listen attentively to customer needs and concerns; demonstrate empathy.
-Clarify customer requirements; probe for and confirm understanding of requirements or problem.
-Meet customer requirements through first contact resolution.
-Confirm customer understanding of the solution and provide additional customer education as needed.
-Prepare complete and accurate work and update customer file.
Interested Candidates can Directly Walkin along with updated resume at : Convergys India Service, C54 5th Floor Himalaya House Opposite to Antriksh Bhawan on Kasturbha Gandhi Marg
Connaught Place
Contact- 8860634832 to schedule an interview
Note : Grad Freshers can also apply.
Keywords : Customer care officer, Customer Care Executive, Customer Support, CCE, CCO, Sr. Customer Care, Voice Process, bpo, call center, Senior Technical support, Semitech, Sales, Collection, Recovery,
If you meet the above mentioned criteria, apply online
How To Apply- If you have not registered in Naukri.Com
Click here to Post Your FREE Resume
OR
If you have registered naukri.com,clickhere
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